PRESS
It's time to reinvent yourself because everything has changed.
Brian Benstock and President of Paragon Honda opened the XXXI Faconauto Congress & Expo with the presentation ”Preparing for the future: get everything you can from what you have”.
Amid Coronavirus, Some Cooped-Up New Yorkers Buy a First Car
Fear of mass transit or just the need for a getaway vehicle sends more city residents to car dealers.
NOW’S THE TIME FOR REINVENTION
Last week, I attended an online forum where dealers, fixed ops directors and service managers shared their views on how the coronavirus pandemic was affecting business. They traded ideas on how best to deal with the current situation and pondered what the service drive would look like in the future.
AUTOMOTIVE TRENDS: PICKUP AND DELIVERY - ALYSSA RUANE, CPA
Trends within the automotive industry are often referred to as “disruptions” given the shift in consumer behavior and technology. However, as Michael Maroone, CEO of Maroone USA, has noted, these disruptions are “pivotal moments” for the industry as a whole. Dealers can benefit from these changes by focusing on long-neglected areas, like fixed operations.
THIS SOFTWARE COULD MAKE SHOPPING FOR A CAR EASIER
In the decades-long battle between the e-commerce gurus who’ve seen dealers as sitting ducks and a Main Street American industry that’s largely fended off disruption. Roadster is one of the startups that could bring about a new equilibrium. In providing these services, dealers are trying to catch up to the online experience shoppers have come to expect thanks to the likes of Amazon.com Inc.
AUTOMAKERS MUST ADDRESS SAFETY CONCERNS AS FACTORIES PREPARE TO REOPEN
Last week, I sat down with Jill Wagner from Cheddar to discuss what automakers are going to need to do to address safety concerns before factories start to open back up.
TARIFFS ON CAR IMPORTS COULD RAISE PRICES BY NEARLY $7,000
At his Honda dealership in Queens, New York, general manager Brian Benstock is warning customers and employees that price hikes could be coming.
“We’re always telling our customers to buy now”, he said. “Now is a good time. Prices are gonna go up. Potentially go up. But to put some fear in the market. And fear is not a good thing.”
DRIVEN TO SUCCEED: BRIAN BENSTOCK
The retail industry as we know it, will cease to exist in less than five years. The future of retail is frictionless; easy, simple and intuitive. Big technology companies like Apple, Amazon, Facebook and Google are challenging brick and mortar stores, mom and pop shops, and even bigger corporations to move forward at faster pace. If you’re not moving towards frictionless customer service, you’ll be out of business before the future hits. Brian Benstock knows how to stay ahead of the game.