Brian Benstock on the That Makes Cents Podcast: Plugging into the future of automotive retail

Tune in to this episode to hear Brian Benstock discuss these questions: How has COVID-19 changed the way we buy and sell cars? What trends are being accelerated due to new needs for social distancing and other safety measures? What impact does this have on how auto dealerships are structured? And how does this all […]

Brian Benstock on the Daily Drive Podcast: Why a Tesla-like business model can help retailers ‘win’

Brian Benstock discusses how COVID-19 has impacted his Paragon Honda and Paragon Acura stores in hard-hit New York. He also opens up about his personal battle with the virus and explains why automakers should create more uniform standards for franchised dealers around digital retailing and allow for business models that are less dependent on brick-and-mortar […]

Automotive News: Now’s the time for reinvention

Dan Shine – Fixed Ops Roundtable Last week, I attended an online forum where dealers, fixed ops directors and service managers shared their views on how the coronavirus pandemic was affecting business. They traded ideas on how best to deal with the current situation and pondered what the service drive would look like in the […]

Withum: Automotive Trends: Pickup and Delivery

Alyssa Ruane, CPA Automotive Mobility Trends Trends within the automotive industry are often referred to as “disruptions” given the shift in consumer behavior and technology. However, as Michael Maroone, CEO of Maroone USA, has noted, these disruptions are “pivotal moments” for the industry as a whole. Dealers can benefit from these changes by focusing on […]

Automotive News: NYC dealership’s valet program attracts thousands of service customers

Click here for more! JIM HENRY  Fixed Ops Journal WOODSIDE, N.Y. — Brian Benstock’s service department is operating at peak efficiency, working three shifts around the clock. Yet there’s no rush-hour logjam of customers waiting to drop off their cars and trucks at his dealership. Benstock, the general manager and partner of Paragon Honda-Acura, in […]

Fixed Ops Roundtable

Flying Cars

I love mobility in all forms, and the incredible opportunities that are created give people greater access to safe, affordable, and reliable transportation. This includes the exciting prospects for vehicles capable of providing transportation on the road or in the sky. Flying cars seem to create more problems than they solve. However, easy access to […]

The Practical Application of Artificial Intelligence

Artificial intelligence will enhance the relationship between the retail salesperson and his/her customers. The best companies in the world are using artificial intelligence to reliably and predicatively serve their customers. In the world of CRM’s, there is no better example of this than Salesforce. Most CRM’s are merely data gathering repositories for the user. Data […]

Brian Benstock on THE BUSINESS FIGHTER: Putting The Consumer First

Brian Benstock is the General Manager and Vice President of the #1 Certified Honda and Acura dealer in the world, Paragon Honda and Paragon Acura. The Queens, NY dealerships continue to grow rapidly, selling more than 1000 cars per month and 34 cars every single day. Brian has more than 30 years of experience, and he has definitely acquired countless […]

Brian Benstock on THE POWER OF CREDIT: Disruption

Here is an interview I did on Carl Scaramuzza’s podcast: GM & VP of Paragon Honda in NY, Brian Benstock, joins me on today’s episode. After starting selling cars in 1982, he realized there were a lot of people he worked with who he did not want to become. From there he has grown to […]