We thought that Paragon Direct should bring all the services directly to the customer. Whenever, wherever, however, they access the Internet – 24 hrs a day

How do we create a play that can make us impervious to the competition? 

The measure of who we are is what we do with what we have 


We have to sustain our business model and simultaneously develop the disruptive model

Know the clouds are there and behind it, is a storm


Customers are not buying less, they are consuming differently

Leadership is vision. You need to know what you want, in order to get what you want!


The illiterate of the 21st century will not be those that cannot read and write, it will be those that cannot learn, unlearn and relearn.

Why reinvent? The game has changed 

It’s surprising how long things take, then shocking how fast they can happen