“Think Amazon Alexa, a bot. I can order coffee on Alexa, and know those boxes of Starbucks K-Cups will be in my office at 10:30 a.m. tomorrow. They come from six or seven different sources. Amazon doesn’t care what it takes to get that order to the customer. They get it here. That’s a perfect transaction.

The marketer in me wonders, “If we duplicate that, how many more transactions can we do?”…

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